BlackBerry Outage Upsets North America Subscribers

The BlackBerry outage has brought a lot of trouble to North America. Sporadic downtimes of messaging and email services have spread to the U.S. and Canada on Wednesday. The problem started on Monday for wireless subscribers in Europe, Asia, Latin America and Africa. had started for places in Europe, Asia, Latin America and Africa.

BlackBerry Outage – With no sign that Research In Motion, manufacturer of the smartphones, was close to solving the outages, mobile operators across Europe on Wednesday were scanning their contracts with the Canadian company to see if they would be entitled to compensation for the loss of traffic on their networks.

The outages, which were believed to have begun at a company-owned data centre in Slough, outside London, were caused by a “core switch” failure and problems with the network of back-up servers, the company said on Tuesday. RIM had claimed to have solved the problems only for them to recur a few hours later.

“Although the system is designed to failover to a back-up switch, the failover did not function as previously tested,” RIM said.

The service outage, the longest in many years, added to RIM’s woes. The company is struggling with slowing sales and a tablet that’s been a dud. Its shares are approaching a five-year low.

BlackBerry Outage Update

“The current situation with the BlackBerry outages couldn’t come at a worse time for RIM, following some harsh criticism in recent months,” Informa Telecoms and Media analyst Malik Saadi said in a statement. “Some businesses may see this as a good reason to re-evaluate their reliance on centralized servers and instead look to investing in more corporately controlled servers. Not only would this enable IT departments to minimize the risk of unforeseen collapses, but it could also give employees more flexibility to use their own devices.”