Kraft Foods Group Inc. decided to recall some of its Polly-O string cheese after consumer complaints that they may spoil and change color before the expiration date on the packages.
The Northfield, Ill., company said Friday that about 735,000 cases of the affected products were shipped to customers in the U.S. They have “Best When Used By” dates from Oct. 25 through Feb. 11.
Kraft says it issued the recall after receiving several reports from consumers about cheese going bad. The company has ceased the production and distribution of the affected products and is investigating the problem. The affected products were made in a plant in Campbell, N.Y.
Consumers should not eat the recalled product and should return it for an exchange or refund.
Consumers can find the “Best When Used By” date on the back of multi-count packages toward the bottom. For string cheese products labeled for individual sale, the “Best When Used By” date is on the bottom front of the package.
No other Kraft or Polly-O String Cheese or String Cheese Twists products — or any other Kraft Foods or Polly-O products — are being recalled.
Kraft has ceased the production and distribution of the affected products from the relevant facility as the company continues its investigation to resolve the problem.
Consumers who purchased the product should not eat it. They should return it to the store where purchased for an exchange or full refund. Consumers also can contact Kraft Foods Consumer Relations at 1-800-816-9432 between 9 am and 6 pm (Eastern).
The affected product was produced in Campbell, NY.