A valet ticket goes wrong after the attendant calls a woman, who was there to pick up her vehicle, fat and one that wears a red dress. In fact, Sharyn Peoples became more upset as she thought about it, after using a valet parking service while attending a play.
The ticket described the woman in handwritten notes with words like, “play,” “red dress” and “fat” on it.
“I was mortified,” Peoples told WTVJ. “In handwriting it said ‘play, red dress, and fat’ on it.”
Peoples said she found the description insulting and shocking, and she contacted LAZ Parking of Florida, the valet company.
“It’s only words and it’s from some kid, and that’s one of the things the guy said to me on the phone. He said, ‘You know, we employ 18- and 20-year-old kids.’ I said, ‘Sir, they’re legally adults,’” she told the local news station about her conversation with the company.
A company representative contacted Peoples, by e-mail, shortly after she filed the complaint apologizing for the incident.
“Please accept our sincerest apologies,” the message said, adding that the company will inform its drivers to no longer refer to customers’ physical appearance on tickets. “This type of situation will never occur again,” the company assured her.
In addition, they offered her free valet parking for the coming year and a gift card for a restaurant at Mizner Park in Boca Raton.
“We deeply regret this incident, and the company has apologized to the customer, and the employee has been disciplined,” the general manager of LAZ Parking of Florida Luis Macedo, said in a statement on Friday. “LAZ Parking continues to be committed to providing the best customer experience possible.”
Peoples said she was really hurt by the insult. “People should not accept employees slandering their patrons in any way, shape, or form,” she said. She also had a message for the employee who wrote the offending message, “I hope you understand this is not at all acceptable,” she said.