Apple’s 3G iPhone is receiving many complaints of dropped calls and sudden disconnects from the Internet. The root of the problem is caused by an Infineon chip, according to a research report published by Nomura.
The chip allows the iPhone to run on a 3G cellular communications network and is made by Germany’s Infineon.
“We believe that these issues are typical of an immature chipset and radio protocol stack where we are almost certain that Infineon is the 3G supplier,” Nomura analyst Richard Windsor wrote in a research note.
Apple plans to fix the problem with a software update.
The Apple 3G iPhone was released in July. Over 1 million phones were sold during its first weekend. The new smartphone offers third-generation Internet connections which has attracted consumers.
However, iPhone consumers have issued complaints on blogs stating that the Internet speeds have been misleading. Some customers said that connections to the Web have been inconsistent and that the phone often reverts to a slower technology.
As of Friday, Apple plans to release several updates for the iPhone to resolve the current issues.