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Vista SP1 Users Report Broken USB Devices

Microsoft Corp. released Vista Service Pack 1 on Friday which includes 36 languages and available on DVD images. Customers accessing Vista SP1 via DVD images are typically TechNet Plus subscribers, MSDN subscribers and Volume License customers.

The release of Service Pack 1 is good news for Microsoft as it tries to get businesses to make the switch or upgrade to Vista, the latest version of the Windows operating system, in an effort to retire Windows XP which will be leaving store shelves on June 30.

However, some users that currently have Vista SP1 installed are reporting bad news. USB based devices, such as mice and flash drives, are nonfunctional after applying the security patch that was released on April 8.

“We are aware of concerns that a recent Microsoft update may be causing problems with USB devices,” stated a Microsoft spokesperson. “We are investigating the matter and at this time do not have any additional information to share.”

It’s not clear how widespread this USB problem may be. For those installing Vista SP1, Microsoft recommends using Microsoft Windows Update, which checks and verifies if updated drivers are present before the upgrade.

Users can access Windows Update manually to install Vista SP1, but Microsoft has not as yet offered Vista SP1 via automatically delivered updates, even though Vista SP1 is now available in all supported languages.